Jeremy and his team provided exceptional care to my client, of whom is my sister. My sister, Rianna is about to bring home my nephew Jace from Children's Hospital as he suffered a spinal injury on 12/15 which left him paralyzed from his waist down. Rianna needed to have a new furnace installed and Jeremy and his team responded immediately, made an educated decision on what was necessary for the home and within a couple days Adam was there to install the new furnace. Jeremy is a huge supporter of Castle Rock schools and families. If you are needing your furnace, water heater or air conditioner serviced, please call Front Range HVAC.
As a Realtor, this market requires companies to respond quickly to homes currently being sold, if you are needing inspection items to be taken care of- Jeremy and his team are who to call.
Thank you Front Range HVAC for your contribution to Castle Rock!!!
Front Range HVAC
Install dates August 12 and 13, 2019
I received quotes from three suppliers, and researched Consumer Reports and Home Adviser re anticipated costs. The best top line equipment (including all options), install, warranty, and service contract quote came from Front Range. The complete installation of a new furnace, new air conditioner, all new associated components, and all new options was completed over two days and within two weeks of the signed contract. Installers were certified, very professional, knowledgeable, efficient, friendly, neat, and exacting in quality of work without short-cutting. Pricing was transparent and I was given three options to select from that were explained in detail (Best, Better, and Good). No high pressure or over sell techniques were employed and all of my questions were answered thoroughly. All warranties and rebates from equipment providers and energy suppliers were arranged promptly through and by Front Range. Excellent prompt phone, email, and in-person communications were had with the owner and all of his staff. The installers were great at allowing my input and giving explanations to all my questions. When it comes to quality, fair pricing, transparency, and trustworthy integrity, I add my five Gold Star rating to the numerous other excellent ratings received by Front Range from several other sources and professional organizations.
Castle Rock Resident
Retired Prosecutor (44 year career) including Chief Deputy District Attorney in charge of Consumer Fraud Unit in 18th Judicial District, Colorado
Jeremy and his team were professional and handled our furnace units as if they were in their own home. Glad I made the switch to Front Range!
The men who came to our home this morning were very professional and friendly! They took time and explained all the instillation. I would highly recommend Front Range HVAC.
This company is excellent to work with from start to finish. The installers were extremely knowledgeable and explained everything about the system and answered all of my questions. Highly recommend Front Range for your furnace and a/c needs.
First time customer who replaced the furnace in my house. Great service from start to finish. They did miss something during the initial analysis and during...
My furnace quit in a very dramatic fashion mid-November 2019 and the process to get a quote for a replacement furnace was rough. My home was built in the 1940's and the 30+ year-old furnace had been installed in the crawlspace in a very "DIY" manner. The ductwork was an absolute disaster and only the devil and the original installer will ever know how the old behemoth of a furnace made it through the crawlspace entryway. Two companies told me they could do the job, scheduled the install, then backed out. TWO. At this point, my heat had been out for over a week and I was losing my mind (it was a cold November). I became a little neurotic and got four more opinions. Thankfully I did, because the sixth and final company I contacted was Front Range HVAC! Rob came out for a consultation and was very professional; he listened to my rantings about the other companies and eased my concerns about the install. Ken and his installation team (primarily Jesus and Tristen) were respectful, showed up on time each day, and did a great job of explaining the process to me. Ken ran into several roadblocks but was able to troubleshoot the issues at hand and get the job done. This job was a challenge — the install took an extra day, the crawlspace doesn't have much clearance, and the weather was crap (rain, snow, cold) — but Front Range was committed to getting this project done correctly.
The crew from Front Range was great to work with. They arrived on time and cleaned up at the end of each day. The guys were courteous and clearly communicated each step of the process
I would highly recommend!
We’ve had to replace our furnace, AC, and water heater all within the span of two years. I like the consistency and the top notch quality units that are used. These guys don’t traipse in with shoes on, always clean up as best as they can, and give me a quotes and stick to their numbers. No hidden fee nonsense.
Professional and knowledgeable from start to finish! Made sure I understood everything he was doing and updated me regularly. Service Technician Mike Jones was a pleasure to have here. Highly recommend!
Angel and his assistant did a great job for us in all respects. They worked hard and long hours. Explained the new humidifier and thermostat. Both were very pleasant as well as knowledgeable and competent. Would not hesitate to recommend.
Great communication from beginning to end. Technician, Jeremiah, was on time, promptly completed his work, and was kind and professional. Front Range took good care of my business and earned my repeat business!
We have used front range for our rental house in Castle Rock for the last 4 years. They have always been very courteous and explained
in detail their invoices. They have been very fair on pricing and have never tried to over sell us. The staff and service techs are very customer service oriented. We highly recommend them.
Helpful, on time, professional, responded quickly to inquiry and kept their word with what they said they would do. We made a follow up appointment when we had concerns over a tiny drip. They made sure that all was well and ended well. Thanks for being there HVAC. They helped ease our stress over those life moments, when everything doesn't go according to plan.
Our first experience with Front Range was a broken heater in the middle of winter. They came out right away and fixed it without charging ridiculous emergency rates. We recently used them to install an AC unit and a new furnace. They are always prompt, professional and do exactly what they say they are going to. There was no pressure sales tactics either when we asked for a quote on the system. We are very pleased with their work and their crew.