The story goes something like this:
Homeowner realizes there’s a problem with the air conditioner or furnace. Either it’s not as efficient as it once was, or it stops working altogether.
The homeowner tries to diagnose the problem by doing a physical inspection to see if anything is amiss. A wire is jiggled here, and a switch is flipped there. Perhaps that air filter is swapped out for a new one
Still…nothing. The HVAC equipment in question is still not functional.
Eventually, the homeowner resigns to this fate, and makes the decision to call in a qualified HVAC technician who can run some tests to see what’s really going on.
That’s when the real challenge arises—deciding on which HVAC repair company to choose.
The Modern HVAC Repair Paradigm
20 years ago, all you had to do was open the phone book and thumb through the listings to find the HVAC company with the biggest, most impressive ad. Surely, the one with the largest advertising budget had to be the best one, right?
Right…until you actually deal with said company and realize you were much better off choosing one that didn’t mislead you about their services or overcharge for their repairs.
Today, however, the landscape is vastly different. There are online reviews to sort through, websites to evaluate, and reputations to inspect. It’s a totally different world.
This creates a challenge for anyone shopping for a trustworthy, reliable HVAC repair company. To help turn this mountain into a molehill for you, we’re offering up this handy checklist.
Use this checklist when evaluating the HVAC companies that make it to your ‘short list’. If the HVAC repair company in question doesn’t meet at least four out of the five criteria listed below, it’s probably best to look elsewhere.
The HVAC Repair Company Checklist
☑ Does this HVAC repair company have a brick-and-mortar office located in your state?
It’s an unfortunate reality that some fly-by-night HVAC repair companies aren’t actually established, physical businesses. They’re one- or two-person operations that might ‘moonlight’ their work. They may charge less than other companies, but when it comes to HVAC repair, you truly do get what you pay for.
Also, if an HVAC company is located too far away from where your home or business is located, it’s possible they may charge extra fees to make the trip out to see you.
☑ Does this HVAC repair company have expertise with your specific issue?
Many HVAC repair companies tout their knowledge and experience in working with specific systems like heat pumps or swamp coolers. What they may have in ‘niche-specific’ expertise they may lack where it counts in your unique situation.
Look for an HVAC repair company that has a broad range of skills that can be applied to whatever repair needs you may have. You never know when you’ll need them again!
☑ Is this HVAC repair company licensed to do business in the state of Colorado?
If you’re in doubt about the validity of any HVAC repair company you’re considering, ask for their business license credentials. They should happily hand this over on demand. If they’re not a business that is registered to operate in the state of Colorado, run far, far away.
Furthermore, having a good standing with the Better Business Bureau is another indication that an HVAC company is worthy of your patronage.
☑ Is this HVAC repair company affiliated with any major HVAC equipment manufacturers?
One of the surest ways to identify a ‘bad apple’ HVAC repair company is by their lack of brand name affiliations. Front Range HVAC is a proud partner with Carrier, a globally recognized and industry-proven name in both commercial and residential HVAC systems.
☑ How well-reviewed is this HVAC repair company?
The internet makes it exceptionally easy to cut through all of the salesmanship and to get to the meat of any HVAC repair company’s reputation.
Use your favorite online search platform (i.e., Google) to locate consumer reviews of the HVAC company you’re considering hiring. Do you notice a string of bad reviews? Is there a common thread of complaints surrounding a specific issue (customer service is a big one here)? If so, it’s probably best to keep looking.
Front Range HVAC Makes the Grade—Every Time!
It may seem like we’re tooting our own horn by saying this, but Front Range HVAC should be your go-to resource for all things HVAC. That includes new system installation, repair, and scheduled maintenance.
When you’re ready to work with an HVAC company that gets ‘straight A’s’ in every category, call us at (303) 529-9467.